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PS ISO 9001-2018

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Quality management systems — Requirements
Standard Under Development
Committee: Management systems
Sector: Services
Available Standards
Original Standard
إنجليزي (English) 8 Page 2025
International Classification for Standards (ICS)
Code Classification
03.100.70 Management systems
03.120.10 Quality management and quality assurance
Adopted Standards
Standards / Amendment / Corrigendum
1 ISO 9001:2015
Scope
This International Standard specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

NOTE 1 In this International Standard, the terms “product” or “service” only apply to products and services intended for, or required by, a customer.

NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.