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PS ISO 9004-2019

Active
Quality management — Quality of an organization — Guidance to achieve sustained success
Standard Under Review
Committee: Management systems
Sector: Services
Available Standards
Original Standard
إنجليزي (English) 8 Page 2025
International Classification for Standards (ICS)
Code Classification
03.120.10 Quality management and quality assurance
Adopted Standards
Standards / Amendment / Corrigendum
1 ISO 9004:2018
Scope

ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.